![]() ![]() But the call left him with more questions than answers. To find out what was going wrong, Michno said the first call he made was to his phone carrier: Boost Mobile. "I log into my email and I wasn’t able to, it said 'Password Changed.'" "I went to make a call and it wouldn’t make a call," Phil Michno said. That’s what happened to one man in Joliet, who tells NBC 5 Responds his worst fears came true when out of the blue, his phone stopped working. ![]() To start, ask yourself: How many accounts do you have tied to your phone number for security? And if someone stole your number, could they gain access to what matters most? NBC 5 Responds found new federal regulations could help better protect you from these kinds of schemes in the future, but for now, it’s wise to implement stronger protection yourself. Download our local news and weather app for iOS or Android - and choose the alerts you want.
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